The Redeye chronicles serves two purposes. First, we want to know what your biggest challenges from a network operations and management perspective are. What is literally keeping you up at night? Tell us about some of your most challenging maintenances and outage calls? What was the root cause?
Second, we would like you to know what tools or features could’ve made your life easier as a network infrastructure engineer, manager, or executive. MobileNOC was built by engineers solely with engineers in mind. Our engineers, like you, have been through the infrastructure gauntlet; 24 hours without sleep, 24 hours without leaving the office, outage calls, leaving home in the middle of night, having to leave family function, calls during anniversary or birthday dinner…we have been through it all.
Please share with us what you have been through and what tools or features could’ve made your life easier.